I had an iPhone quit working and the Genius Bar went out of their way to explain my issue, attempt to correct the problem, and when all else failed, replaced the phone. 87 reviews of Apple The Summit 'I found out how Apple earned its customer service reputation. Our Specialists will answer your questions and get you set up before you leave. COVID update: Apple The Summit has updated their hours and services. The Apple store is the best place to try all of Apple’s products and find great accessories. Capacity limits and managed line are still in place. My old Apple Watch decided to finally call a quits on me sooo time for an upgrade! For what I need and for the value the SE was the right fit. Open for walk-ins effective Tuesday, February 16, 2021. What made the difference for us? The answer is quality customer service. Make a claim for reimbursement and request coverage from your health insurance provider. Select the appropriate private clinic and schedule appointments with discounts. I must say, we had a great experience yesterday at the Apple store in Reno. Medical advice anytime, anywhere on the phone, in video call or online. Trying to make an appointment at the Genius Bar and it seems the only way to get an appointment at the Genius Bar is to drive to the location and make the appointment in person. I'm a loyal apple customer and I have used their products for many years. Call 1‑800‑MY‑APPLE for quality customer experience. TL DR: Only come to the store if you absolutely need it. I have made visits to other Apple stores in a few. But then, that one of a kind Apple magic returned just in time. You must click on the blue link provided, find the nearest store, and make your own appointment. Okay I admit that a few years ago I was ready to quit Apple.

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